Question 1

How do I care for my candle to ensure the best burn quality?

Accepted Answer

To ensure the best burn quality, trim the wick to 1/4 inch before each use, allow the wax to melt to the edges of the vessel during the first burn, and avoid burning for more than 4 hours at a time. This helps prevent tunneling and ensures an even burn.

Question 2

How do I care for my candle to ensure the best burn quality?

Accepted Answer

To ensure the best burn quality, trim the wick to 1/4 inch before each use, allow the wax to melt to the edges of the vessel during the first burn, and avoid burning for more than 4 hours at a time. This helps prevent tunneling and ensures an even burn.

Question 3

Do you offer refills for your candle vessels?

Accepted Answer

Yes, we provide refills for our candle vessels. Simply return your used vessel to us, and we will refill it with your chosen scent. This service helps reduce waste and allows you to enjoy your favorite candles sustainably.

Question 4

What payment methods do you accept?

Accepted Answer

We accept various payment methods including credit cards, PayPal, Google Pay, and Apple Pay. All transactions are processed securely to ensure your information is protected.

Question 5

Can I customize my candle with a specific scent and vessel?

Accepted Answer

Yes, we offer a custom service where you can select your favorite vessel and scent to create a personalized candle. This service allows you to enjoy a unique product tailored to your preferences.

Question 6

Are your products cruelty-free?

Accepted Answer

Absolutely. All our products are cruelty-free and never tested on animals. We are committed to ethical practices and ensuring our products are kind to both you and the environment.

Question 7

Do you offer refills for your candle vessels?

Accepted Answer

Yes, we provide refills for our candle vessels. Simply return your used vessel to us, and we will refill it with your chosen scent. This service helps reduce waste and allows you to enjoy your favorite candles sustainably.

Question 8

How do I care for my candle to ensure the best burn quality?

Accepted Answer

To ensure the best burn quality, trim the wick to 1/4 inch before each use, allow the wax to melt to the edges of the vessel during the first burn, and avoid burning for more than 4 hours at a time. This helps prevent tunneling and ensures an even burn.

Question 9

Are your products cruelty-free?

Accepted Answer

Absolutely. All our products are cruelty-free and never tested on animals. We are committed to ethical practices and ensuring our products are kind to both you and the environment.

Question 10

Can I customize my candle with a specific scent and vessel?

Accepted Answer

Yes, we offer a custom service where you can select your favorite vessel and scent to create a personalized candle. This service allows you to enjoy a unique product tailored to your preferences.

Question 11

What payment methods do you accept?

Accepted Answer

We accept various payment methods including credit cards, PayPal, Google Pay, and Apple Pay. All transactions are processed securely to ensure your information is protected.

FAQ'S

How do I care for my candle to ensure the best burn quality?

How do I care for my candle to ensure the best burn quality?

Do you offer refills for your candle vessels?

What payment methods do you accept?

Can I customize my candle with a specific scent and vessel?

Are your products cruelty-free?

Do you offer refills for your candle vessels?

How do I care for my candle to ensure the best burn quality?

Are your products cruelty-free?

Can I customize my candle with a specific scent and vessel?

What payment methods do you accept?