We provide shipping services through Royal Mail tracked 48 as our standard delivery method. Your orders will be tracked and delivered safely to your doorstep.

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Returns & Refunds Policy

We accept returns within 14 days of receiving your order. Customers are responsible for all return postage costs.

Return Postage

All returns must be sent using Royal Mail Tracked 48. Customers must retain their proof of postage and tracking reference until the return has been received and processed.

Packaging Requirements

All products must be wrapped securely and packaged appropriately to prevent damage during transit. Customers are responsible for ensuring that items are packaged correctly before posting.

Please note that damage caused by inadequate packaging during the return journey may affect your eligibility for a refund, subject to your statutory rights. Royal Mail compensation, where applicable, is subject to Royal Mail’s terms and conditions and the service used.

Before Returning an Item

Please contact us before sending your return so we can provide any necessary instructions. Returned items should be unused and in their original condition, where applicable.